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Trienco
Joined: 02 Aug 2006 Posts: 6
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Posted: Thu Aug 03, 2006 11:45 am Post subject: |
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| jeremy wrote: | | I feel the need to defend QuickTime a little bit here, to my knowledge, QuickTime doesn't install anything extraneous beyond its own architecture. It's not like REAL or Windows media where you get all sorts of adware and crap. |
[off topic]Ok, Real is completely in its own league, but speaking as a Windows victim and unless they are hiding it pretty well, you can't get Quicktime without iTunes and after installing you have that, Quicktime, some ipod service and a pointlessly added installshield service. After all, the fact that Quicktime has become such a bloated mess is one of the main reasons, why Quicktime Alternative exists in the first place. Not to mention that mplayer could handle H.264 HD movs under Windows, long before Apple released the needed QT version (and it still plays them about 50 times faster, actually delivering a video, where the Apple player hardly manages 1 frame every 2 seconds). Things are probably quite different on a Mac, but on Windows I find it decidedly unimpressive.[/off topic]
Anyway, until you figure out the problem we can still listen to the interviews in a stand alone player (and it's essentially just guys sitting on a chair anyway). |
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jeremy Site Admin

Joined: 24 Apr 2004 Posts: 998 Location: Utah
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-=NeoDoug1=-

Joined: 03 Aug 2006 Posts: 3
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Posted: Thu Aug 03, 2006 4:41 pm Post subject: |
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Sorry for starting a Quicktime bashing session - that wasn't what I intended!
Anyway, from what I've seen of the rest of the disc, this is pretty freaking awesome stuff - if only all dvds had this kind of work put into them!
I've waited a long time to see this dvd - I can wait a little bit longer! (And that's NOT a dig a you guys - I still get the biggest grin on my face every time I see the dvd case next to my PC! All I need now is a pony, and a plastic rocket! ) _________________ I aim to misbehave! |
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AgentMunroe
Joined: 03 Aug 2006 Posts: 1
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Posted: Thu Aug 03, 2006 11:16 pm Post subject: |
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| I realize that you're particularly proud of your IVEX features, and it looks cool... but in the meantime is there any way you could at least release a barebones player for those of us with Intel Macs so we can watch the extended interviews, seeing as how there's absolutely no timeframe for when Director may come out for Intel Macs (not to mention whatever Xtras you may be using?) Even if it ran under Rosetta I'd be OK with that. |
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jeremy Site Admin

Joined: 24 Apr 2004 Posts: 998 Location: Utah
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Posted: Fri Aug 04, 2006 5:07 pm Post subject: |
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We found and fixed the QuickTime bug and will have a patch early next week!!
Unfortunately none of the DVD-ROM works under rosetta, we think it's the DVD Xtra konking out. (And we have no control over that.) Rumor is Adobe may release a Universal Binary shockwave, so we might be able to use that as a crutch until they release Universal Binary projectors.
It does work under Boot Camp if that's any consolation. _________________ Keep Flyin!
Check out our Firefly fan documentary Done the Impossible
Join us for Browncoat Cruise 2007
Last edited by jeremy on Sat Aug 05, 2006 4:04 pm; edited 1 time in total |
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RangerLyn
Joined: 01 Aug 2006 Posts: 3
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Posted: Sat Aug 05, 2006 3:50 pm Post subject: |
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| Okay, installed it, and everything seems to work fine EXCEPT the extended interviews - I get video, no audio.... |
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KernelM
Joined: 28 Feb 2005 Posts: 4
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Posted: Sun Aug 06, 2006 5:06 pm Post subject: |
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| jeremy wrote: | As for the video not playing in QuickTime, that was intentional, the video will only work from within the IVEX interface, we didn't want people watching the video outside of IVEX and not getting the whole experience.
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So, for those of us who use a Linux platform... ? |
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jeremy Site Admin

Joined: 24 Apr 2004 Posts: 998 Location: Utah
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Posted: Sun Aug 06, 2006 6:11 pm Post subject: |
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Sorry, as I've said before, we are dependant on Macromedia (now Adobe) Director, and they have never released a Linux version, or allowed building of Linux "projectors" (ie executables). If that changes and we can get all of the same Xtras that we use, we'll happily build a Linux version. _________________ Keep Flyin!
Check out our Firefly fan documentary Done the Impossible
Join us for Browncoat Cruise 2007 |
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jeremy Site Admin

Joined: 24 Apr 2004 Posts: 998 Location: Utah
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Posted: Sun Aug 06, 2006 6:17 pm Post subject: |
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Okay I've created a patch that should fix the QuickTime crashing that was occuring on some PCs. I'm releasing a beta of the patch for you all to check out. Let me know if it properly solves the problem. (It worked great on our two machines that were exhibiting the problem.)
Get the patch here. _________________ Keep Flyin!
Check out our Firefly fan documentary Done the Impossible
Join us for Browncoat Cruise 2007 |
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KernelM
Joined: 28 Feb 2005 Posts: 4
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Posted: Sun Aug 06, 2006 8:25 pm Post subject: |
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| jeremy wrote: | | Sorry, as I've said before, we are dependant on Macromedia (now Adobe) Director, and they have never released a Linux version, or allowed building of Linux "projectors" (ie executables). If that changes and we can get all of the same Xtras that we use, we'll happily build a Linux version. |
So, until then, I'm not going to be allowed to view the full interview .movs at all? |
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jeremy Site Admin

Joined: 24 Apr 2004 Posts: 998 Location: Utah
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Posted: Sun Aug 06, 2006 8:39 pm Post subject: |
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I'm afraid not on a Linux machine, sorry. _________________ Keep Flyin!
Check out our Firefly fan documentary Done the Impossible
Join us for Browncoat Cruise 2007 |
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Trienco
Joined: 02 Aug 2006 Posts: 6
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Posted: Sun Aug 06, 2006 11:19 pm Post subject: |
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Partial success. Though the freezing problem was somehow automagically going away a few days ago, now the conversion stories do/would work.
Also, am I guessing right, that opening the full interview will keep the main movie paused, but still open in the background? For those using digital out that doesn't seem like a good solution, because the main movie will block the audio device, ie. there is no audio (and can cause other issues like pointless attempts of synching which look like bursts of fast forward). Configuring the used audio filter/codec to use analogue output solves that (also the fact that it still froze when trying to change from one soundless interview to another).
edit: trying to be more clear.
Some/many(?) people have a configuration that will pass DD/DTS to their receiver via Digital Out/SPDIF. Especially cards with realtime DD-encoding won't be able to play any sound while watching a video with DD audio, because the SPDIF is already in use by the paused video. Not sure if/how many cards disable analogue out while digital out is active.
What should work, is opening the standard DVD software, go through the options and change the audio settings to whatever speakers you're using (if you know which codec is used and how to get to the configuration dialogue you obviously don't need this detour). Of course the kind of silly result is that now the decoder will decode the DD audio, just to have the hardware encode it back to DD (but now with all other currently playing audio, ie. the interviews).
The only way to keep the application from causing trouble would be storing the time index, really closing or at least stopping the video and later skip to the stored time.
Last edited by Trienco on Mon Aug 07, 2006 12:00 am; edited 1 time in total |
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chronic
Joined: 03 Aug 2006 Posts: 3
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Posted: Sun Aug 06, 2006 11:59 pm Post subject: |
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Installed the patch and now IVEX doesn't work at all, it loads up but I can't click on anything. Only button that works is the x to close the app.
Edited to add: Actually, playing about a bit more I realise that the play, rwd, ff and sound button are all highlight-able, but don't actually do anything.
Also, something strange. If I try and type into the search dialog box, nothing happens. However, if I alt-tab out of the program and then jump back in, whatever I typed appears in the box. |
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Bren

Joined: 14 Feb 2006 Posts: 26 Location: Sydney, Australia
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Posted: Mon Aug 07, 2006 5:22 am Post subject: |
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Thank you Jeremy!
I installed the patch, and I can now view the interviews no problem! |
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-=NeoDoug1=-

Joined: 03 Aug 2006 Posts: 3
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Posted: Mon Aug 07, 2006 8:12 am Post subject: |
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Patch installed, and everything is working great!
There's just one problem... You guys are gonna cost me a fortune! Now I've HAD to order the soundtrack CD to go with this, and I'll probably end up getting a t-shirt too (when they're released). Now I'm a bit fed up having to watch the documentary (again and again!) on my PC, so I'm looking to get a DVD player that can handle a NTSC feed...
Curse your DVD making skills!
-=Doug=- _________________ I aim to misbehave! |
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Penfold

Joined: 04 Aug 2006 Posts: 2
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Posted: Mon Aug 07, 2006 1:32 pm Post subject: |
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Patch install here too and now watch the quicktime files in the full glory.
Many Thanks
Penfold |
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Cyantre

Joined: 20 Mar 2006 Posts: 13
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Posted: Tue Aug 08, 2006 2:15 am Post subject: |
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| The "Install" option doesn't work, so the patch does me no good. What files do you need to copy to your hard drive to make it work? I tried copying them all, but when I ran the EXE it's like "Please insert the DVD" |
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jeremy Site Admin

Joined: 24 Apr 2004 Posts: 998 Location: Utah
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Posted: Tue Aug 08, 2006 12:33 pm Post subject: |
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To do a manual install:
1. Copy the folder: "DVDRom" from the root of the disc to your Program Files folder on your PC (Mac users copy to Applications)
2. Then rename the folder to "DoneTheImpossible"
3. Run the updater. (PC only, Mac users don't need to update)
Jeremy _________________ Keep Flyin!
Check out our Firefly fan documentary Done the Impossible
Join us for Browncoat Cruise 2007 |
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chronic
Joined: 03 Aug 2006 Posts: 3
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Posted: Tue Aug 08, 2006 1:18 pm Post subject: |
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| It's been a couple of days since I mentioned I was still having problems, any chance of some help here Jeremy? |
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jeremy Site Admin

Joined: 24 Apr 2004 Posts: 998 Location: Utah
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Posted: Tue Aug 08, 2006 1:56 pm Post subject: |
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chronic - That sounds like a bigger issue beyond our control. I hate to say this, but I'm afraid there's just something messed up on your machine that's causing an incompatibility. Feel free to forward your spec to me, and I'll see if there's anything obvious. Have you tried a different computer, just to make sure you didn't get a poorly pressed disc? _________________ Keep Flyin!
Check out our Firefly fan documentary Done the Impossible
Join us for Browncoat Cruise 2007 |
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Cyantre

Joined: 20 Mar 2006 Posts: 13
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Posted: Wed Aug 09, 2006 1:10 am Post subject: |
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| chronic wrote: | Installed the patch and now IVEX doesn't work at all, it loads up but I can't click on anything. Only button that works is the x to close the app.
Edited to add: Actually, playing about a bit more I realise that the play, rwd, ff and sound button are all highlight-able, but don't actually do anything.
Also, something strange. If I try and type into the search dialog box, nothing happens. However, if I alt-tab out of the program and then jump back in, whatever I typed appears in the box. |
The exact same thing happens to me, I'm guessing this isn't just an isolated issue. |
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rayhill
Joined: 01 Dec 2005 Posts: 14 Location: San Jose, CA
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Posted: Wed Aug 09, 2006 5:38 pm Post subject: |
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| KernelM wrote: | | So, for those of us who use a Linux platform... ? |
Put the DVD in a normal DVD player and listen to step one for the PC DVD-Rom install instructions. That should work just as well for Linux as PC. ;-)
BTW, Jeremy, the minute I saw that bit I couldn't help calling a fellow Browncoat who works at Apple to tell her about it. With any luck, that's being passed around the company now. hehehe |
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Lorily
Joined: 10 Aug 2006 Posts: 57
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Posted: Thu Aug 10, 2006 7:26 pm Post subject: |
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IVEX will load fine for me (and I was able to install it on my computer) but when I try to watch the documentary, it'll play for about 30 seconds and then freeze. If I hold down the fast-forward button for a few seconds and then release it, the video starts playing again, but it freezes up after about 30 seconds, and I have to press the fast-foward button for it to play again (which is really frustrating because I have to look at the text to see what I missed).
I've tried watching the documentary by using the "Basic DVD player" option but the audio does not line up with the video.
Edit: Okay, if I play the documentary and move the "Time Slider" to the middle of the video and then rewind it the audio lines up. But I'd still love to use the IVEX feature.
Please help. I've been waiting for this DVD for over a week and I really wanted to watch it and now I can't.
Thank you. |
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Wiccy

Joined: 31 Jul 2006 Posts: 3 Location: Marietta, GA
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Posted: Thu Aug 10, 2006 8:13 pm Post subject: |
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Patch installed and working great. Rock on! _________________ Proud Browncoat~Whedonite~Official Bunkmate~Founder: The Glass Menagerie~Opener of Pandora's Box~Mother of Lemur Porn~Keeper of the Quotes~I'm Only Articulate when I'm Naked~Jaylee Shipper~Mal/Jayne Shipper~Ron Glass Hugged me, did I mention that? |
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redcoat
Joined: 20 Oct 2005 Posts: 3 Location: Portland, OR, U.S.A.
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Posted: Thu Aug 10, 2006 10:10 pm Post subject: |
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| Elannesse wrote: | Similar problem as others with the DVD-ROM feature. I can play the videos of the extended interviews fine but without sound. The transcript comes up underneath, so I can sorta follow what's being said but would be much better to get the sound back. I'm using a Windows XP machine and have no access to a Mac
I haven't experienced any freeze on any of the features, everything is working great except for the no-sound on the extended interviews. |
Elannesse describes the same experience I was having. Namely, interviews would play, but without audio.
I installed the patch just now, it works great!!!!
Thank you, thank you, thank you, you guys have done a gorram amazing job.
Also, I justed wanted to add that this is one shiny professional DVD (packaging, DVD menus, and DVD-ROM experience), I wish you guys had worked on the original DVD box-set of Firefly, you guys put that DVD's menu graphics to shame. _________________ ---
Tracey: "When you can't run you crawl, when you can't crawl..."
Zoe: "...you find someone to carry you." |
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Lioness

Joined: 13 Dec 2005 Posts: 66 Location: Toronto
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Posted: Fri Aug 11, 2006 3:13 pm Post subject: |
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Just got the DVD and while I installed ok, like others I can't play the interviews at all - it just freezes the movie. I can see the factoids and run my mouse up and down the various options but can't get to the interviews or to the fan conversion stories.
I'm willing to try the patch if someone can point me towards it.
edited to add, I found the little "here" of Jeremy's and now I can watch the interviews. Hoorah!
Last edited by Lioness on Fri Aug 11, 2006 3:46 pm; edited 1 time in total |
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jeremy Site Admin

Joined: 24 Apr 2004 Posts: 998 Location: Utah
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Posted: Fri Aug 11, 2006 3:20 pm Post subject: |
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Hi Lioness,
Scroll up to the linked "Update" several messages up. That is the patch.
Thanks for the feedback. _________________ Keep Flyin!
Check out our Firefly fan documentary Done the Impossible
Join us for Browncoat Cruise 2007 |
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redcoat
Joined: 20 Oct 2005 Posts: 3 Location: Portland, OR, U.S.A.
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Posted: Fri Aug 11, 2006 3:23 pm Post subject: |
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Edit: OK, Jeremy beat me to it.
Hi Lionness,
Jeremy posted a link to the update (PC only!) earlier in this topic. I've repeated the link here so you don't need to scroll up the page.
http://www.donetheimpossible.com/ivex/updates/dti_ivex_update_1.2.exe _________________ ---
Tracey: "When you can't run you crawl, when you can't crawl..."
Zoe: "...you find someone to carry you." |
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WildWill
Joined: 11 Aug 2006 Posts: 1 Location: Beverly Hills Adjacent
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Posted: Fri Aug 11, 2006 4:19 pm Post subject: |
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I just received the DVD, popped it into my brand new, about a month old MacBook 512MB - the Ivex dies pretty much as soon as the introduction is complete.
I see this is common. Any idea of when an update would be ready? _________________ No, not yet. |
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jeremy Site Admin

Joined: 24 Apr 2004 Posts: 998 Location: Utah
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Posted: Fri Aug 11, 2006 5:09 pm Post subject: |
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As we mentioned earlier, we aren't supporting Intel based Macs yet (MacBooks, intel based iMacs and Mac Pros). Until Adobe releases an update to Director that supports creating Universal Binary (intel) projectors, we won't be able to create an update. Sadly the only option for you in the mean time is to install Windows XP (blech) under Boot Camp and check it out that way.
Currently it's believed that Adobe won't be updating their software until sometime in 2007. Unfortunately we are a slave to whatever their schedule ends up being. Though there is a chance they may release Shockwave for Intel Macs before then, and if that happens we're pretty sure we can program a hack that takes advantage of it. So keep you fingers crossed. _________________ Keep Flyin!
Check out our Firefly fan documentary Done the Impossible
Join us for Browncoat Cruise 2007 |
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